Shipping & Returns
In Store Pick Up
All orders are eligible for In-Store Pickup.
Online orders placed for in store pick up will be held for 14 days. After 14 days, customers will be reminded to pick up their items. Orders not picked up are subject to a full refund, at Aster & Co.'s discretion. Please contact us if alternate arrangements need to be made.
You can contact us via email at asterandco@pineridgehollow.com
Shipping within Canada
We are happy to offer $15 flat rate shipping within Manitoba, and $20 flat rate shipping for all other Canadian provinces and territories.
We partner with a variety of trusted shipping carriers to ensure your order arrives safely and on time. Estimated delivery times vary based on your location and the carrier handling your shipment. You'll receive tracking details as soon as your order ships!
International Shipping
We do not currently ship internationally. For custom quotes on internationally shipping please reach out to asterandco@pineridgehollow.com.
Returns
IN-STORE PURCHASES
Full refunds are available within 14 days with the original receipt and tags attached. Returns are eligible for store credit up to 30 days from the purchase date. Items must be in new, unused condition.
No returns accepted after 30 days.
ONLINE ORDERS
Returns are accepted within 14 days from the purchase date for in-store pickup orders or 14 days from the delivery date for shipped orders. Items must be in new, unused condition with tags attached and accompanied by the original receipt.